Tushar Sroya

Professional Summary

Aspiring Product Manager who enjoys turning messy, real-world problems into structured, scalable solutions. With 3+ years in SaaS engineering, I've worked at the intersection of users, systems, and complexity and recently built a HealthTech MVP after uncovering how broken clinical workflows really are. Currently pursuing a Tech MBA at Schulich, focused on building products that make people's lives easier (not harder).

Education

MBA in Technology Leadership

2025 – 2026

Schulich School of Business, Toronto, ON

Projects

Technology and Operations Consultant

2026 – Present

Attio CRM Systems · Schulich Startups / YSpace

  • Designing and implementing a custom Attio CRM architecture and improved relationship management across 4+ startups, enabling more structured decision-making and reporting.
  • Road mapped stakeholder workflows into scalable CRM data models through user research to support founder pipelines, sponsor management, sales and reporting.
  • Built structured CRM pipelines in Attio to track founder, sponsor, and partner journeys, enabling clearer visibility into engagement stages and improving decision-making across Schulich Startups programs.
  • Validated nursing workflow challenges through research (600–800 entries/shift; 79% report inefficiencies).
  • Built MVP to reduce documentation load and improve staffing visibility.

Relevant Experience

Application Engineer

2022 – 2025

ValGenesis · Toronto, ON

  • Delivered 700+ technical solutions for enterprise SaaS clients with 98% satisfaction and zero escalations.
  • Led 12+ international training sessions to improve internal and external knowledge sharing and technical adoption.
  • Reduced open tickets for a critical client from 50+ to just 4 tickets within 2 months using agile workflows, serving as an executive spokesperson for the company.

Volunteer / Extracurriculars

Director of Technology and Operations

2025 – Present

Schulich Product Management Club

  • Managed technical operations and logistics for Product Management events including branding and marketing execution, growing from a new club to a standout club at Schulich School of Business.

Tools & Technologies

UI/UX + Development , Adobe XD, Sketch, Figma, Canva, Illustrator, Photoshop, HTML/CSS, Java, Python, Lovable, Claude, OpenAI Atlas
Data Analytics + Operations , ServiceNow, Jira, Confluence, Asana, Attio, Smartsheet, Google Analytics, Tableau, Excel, SQL
Fintech & Payment Tools , Stripe, Google Merchant Center, Google Ads (familiar)

Certifications

Professional Scrum Master 1 (PSM 1), COMPTIA A+